Enterprise Automation

Automate Business Processes to Improve Efficiencies and Fuel Growth

Not sure where to start? Check out our intro to Business Process Automation Requirements!

ArgonDigital utilizes world-class product management techniques to identify, prioritize, and assess current business processes that would benefit most from being automated.

Our clients often ask us to help automate business processes that are too slow, inefficient, or risky to be done manually. While our approach can be applied in any industry, it works particularly well in complex ecosystems with several integrations and dependencies.

Improve Operational Efficiency

Operational processes (like data entry) are automated and hands-off, so there is no need to have anyone, let alone multiple employees, investing large amounts of time completing manual tasks.

Reduce Operating Expenses

By automating business processes, resources are better utilized, waste is eliminated, and cost of operations is minimized.

Integrate Applications

Workflow automation, which is one facet of business process automation, supports tying disparate systems together to unify the flow of information and eliminate the need for any manual processes.

Elevate Customer Experience

Products and services can be made available to customers in a timely manner, and the quality of service is held steady through standardization and improved efficiency.

What to expect when deploying a business, enterprise, or workflow automation solution with ArgonDigital.

The Transformative Power of Business Process Automation

At ArgonDigital, we’ll help you identify and analyze the exact steps of your current processes. Then, we help re-engineer and improve your business processes in a way that makes sense to your business model, your employees, and your customers.

With the right automation solution your operations suddenly become quicker, more accurate, and simpler to understand. Optimizing your business processes and implementing the best-suited automation tools will strengthen the foundation for your company to quickly scale and grow!

More often than not, many businesses get into trouble when they try to tackle their automation goals with a ‘big bang’ approach. There’s a lot to be said for being thorough and methodical, which is why we leverage world class product management techniques to deploy all business process automations in an agile way.

Reach out, and together we can dig into your business process automation challenges to map out the best solution to support your organization’s needs.

Our Approach to Business Process Automation

Assess Your Existing Systems and How Your Team is Using Them

Establishing a clear understanding of your current processes allows us to re-imagine and engineer the right solution for your business.​​
ECM
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Identify

First, we identify your business bottlenecks, then we align on your objectives to create a solution that exceeds your expectations.

Collaborate

Understand

Next, we work with your team to determine your exact processes so we can understand your current system.

Technology

Then, we examine all of your current systems so we can identify the data that flows through your existing processes.

Model

We use our Requirements Modeling Language to compile our findings into visual models so everyone can view the processes and systems in an easy-to-understand image.

We love aligning great companies with automation solutions.

Business Process Automation technologies we love to work with.

We research, we experiment, and we only partner with best-in-class business process automation technologies, like…

See how we have helped others find ways to improve and automate their business processes.

Case Study: Texas Supplements

A supplement client of ours found themselves with a bunch of manual, disconnected systems. When their founder passed away, Texas Supplements found their business was slowly dwindling and they were not sure what to do about it. See how we leveraged our world class product management services to automate several critical business processes.

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business process automation

Best-in-Class Business Process Automation Solutions

At ArgonDigital, we understand that you need your business processes to be solid, organized, and efficient so that your teams can focus on supporting your customers and growing your business. To do that, we deliver proven solutions that actually solve our stakeholders problems to improve their operational efficiency.

Some of the more common benefits enterprise automation offers are:

  • Improved Operational Efficiency
  • Reduced Operating Expenses
  • Improved Document Management, Compliance, & Security
  • Integrate Applications
  • Superior Customer Service
  • Improved Visibility and Transparency
  • Increased Employee Morale
  • Achieve Digital Transformation goals
  • Ability to Scale for Growth
  • Increased Sales, Revenue, and Profit

So, where do you start?

Schedule a conversation with one of our account managers to discuss your current challenges, and together we’ll identify and implement the right automation solution for your business.

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Frequently Asked Business Process Automation Questions

Business Process Automation (BPA) refers to the use of technology and software to automate and streamline a variety of business processes that were traditionally carried out manually. It involves the integration of tools and systems to handle tasks, workflows, and activities within an organization, with minimal human intervention. The aim of BPA is to increase efficiency, reduce errors, save time, and optimize resource utilization.

BPA encompasses a wide range of processes, from simple repetitive tasks to more complex and rule-based workflows. These processes can span different departments and functions within an organization, such as finance, human resources, customer service, manufacturing, and more.

The key features of business process automation include:

  1. Workflow Automation: BPA involves creating a sequence of actions and steps that mimic a specific business process. These actions are triggered by predefined events or conditions, which can be time-based, data-driven, or user-initiated.

  2. Integration: BPA tools often integrate with existing software and systems used within the organization. This ensures a seamless flow of data and information between different processes and departments.

  3. Data Processing: BPA can automate data entry, validation, and transformation, reducing the chances of errors that can occur during manual data handling.

  4. Decision Rules: Automation can include decision-making logic based on predefined rules. For instance, an e-commerce platform might automatically adjust product prices based on inventory levels and demand.

  5. Notifications and Alerts: BPA tools can send notifications and alerts to relevant stakeholders at different stages of a process, keeping them informed and ensuring timely actions.

  6. Reporting and Analytics: BPA systems often provide data on process performance, allowing organizations to track metrics, identify bottlenecks, and make informed decisions for further optimization.

  7. Task Assignment and Collaboration: BPA can allocate tasks to specific individuals or teams, ensuring accountability and collaboration among employees.

  8. Scalability: Automated processes can handle a high volume of tasks consistently without requiring proportional increases in human resources.

Examples of business process automation include:

  • Automatically sending welcome emails to new customers.
  • Generating and sending invoices and payment reminders.
  • Processing employee leave requests and approvals.
  • Managing inventory levels and triggering reorder requests.
  • Routing customer support tickets to the appropriate departments.
  • Automating data backup and storage procedures.

In short, business process automation leverages technology to streamline and optimize various business processes, resulting in increased efficiency, reduced errors, and improved overall productivity. It is a valuable strategy for organizations seeking to stay competitive and agile in today’s fast-paced business landscape.

Business Process Automation (BPA) and Robotic Process Automation (RPA) are both technologies that aim to improve efficiency and reduce manual efforts in business processes. However, they have distinct differences in terms of their scope, capabilities, and focus. The key contrasts between BPA and RPA are:

Business Process Automation (BPA):

  1. Scope: BPA encompasses a broader range of processes, including both manual and automated tasks. It involves automating entire business processes, which may consist of multiple steps involving different systems and departments.

  2. Complexity: BPA often deals with complex, end-to-end processes that might involve human decision-making, approvals, and interactions. It focuses on optimizing and streamlining workflows across the organization.

  3. Integration: BPA solutions are designed to integrate with existing software systems, databases, and applications to ensure smooth coordination among various processes and departments.

  4. Decision-Making: BPA can involve automated decision-making based on predefined rules or conditions. It may also incorporate human judgment in certain steps.

  5. Benefits: The benefits of BPA include improved efficiency, reduced errors, enhanced collaboration, and the ability to monitor and optimize complete business processes.

Robotic Process Automation (RPA):

  1. Scope: RPA is focused on automating specific, repetitive, and rule-based tasks that are often mundane and time-consuming. It involves creating software robots (bots) that mimic human actions within a specific application or interface.

  2. Complexity: RPA deals with relatively simpler tasks and processes. It aims to eliminate manual intervention in routine tasks, freeing up human resources for more strategic and creative activities.

  3. Integration: RPA does not require significant integration with underlying systems. Instead, it interacts with existing interfaces as a user would, using the same input methods and interfaces.

  4. Decision-Making: RPA typically follows pre-programmed rules and logic. It doesn’t make complex decisions but executes tasks according to a set of instructions.

  5. Benefits: The benefits of RPA include increased speed and accuracy in executing repetitive tasks, cost savings by reducing the need for human labor in these tasks, and the ability to operate 24/7 without human intervention.

That all said, while both Business Process Automation (BPA) and Robotic Process Automation (RPA) aim to improve operational efficiency, they target different levels of complexity and have varying scopes. BPA focuses on optimizing end-to-end business processes, while RPA is geared toward automating specific, repetitive tasks within those processes. Depending on an organization’s needs, it might choose to implement either or both technologies to achieve different types of efficiencies and benefits.

The specific processes that can be automated vary from business to business, but with today’s technology we can automate everything from operational processes (like data entry) and document management, to sales and order processes, customer service, and everything in between. That said, a few of the more common processes our clients invest in automating are:

  • Order Entry
  • Invoice Processing
  • Sales / CRM Processes
  • Customer Support
  • Expense Tracking
  • Account Reconciliation
  • Data Migration
  • Employee Onboarding
  • Employee Analytics and Retention
  • Claims Processing

 

At the end of the day, business process automation (BPA) is the art of leveraging technology for the execution of recurring tasks to minimize manual efforts that are currently being executed by a person or group of people.

 

  • First, we discuss if your business and your goals are a high-level fit. Many businesses are interested in leveraging automation to scale their business for growth, but not every opportunity requires our depth and level of expertise. As such, we will always be honest and transparent with regard to whether ArgonDigital is the right fit to help you achieve your business process automation goals.
  • Next, we align on a business process automation solution that is the right fit for your business goals. Not all technology is the same, and we strive to ensure every business we work with deploys the right technology solution for both your immediate and long-term goals.
  • After identifying the right automation technology, we product manage what’s most important in your solution, architect your solution using our world class requirements methodologies and lessons learned, and layout implementation plans costs.
  • We ruthlessly prioritize and project manage the project so you have no surprises, and so you know what’s been done, what’s coming, and what it costs.
  • After a successful automation integration has been completed, we then measure ROI to evaluate improved efficiencies and fine tune details as necessary.

Before beginning any enterprise automation project, it’s important to understand that total time for an automation project depends on multiple variables. For example, the overall scope of a project is determined not only by the end goals, but by what systems you are already using. For example, unifying and automating processes between several software platforms is much more difficult and time consuming than automating processes within a single platform. At the same time, it also depends on the age of your current technology, as older legacy systems often require more customization than a newer software platform.

That said, business process automation is not a one fits all approach. Every project we work on starts with an evaluation and definition of scope so that we can provide the most accurate forecast of how long a project will take and what it will cost.

If you’re looking to leverage enterprise automation technology to transform the way your business runs, please reach out so we can coordinate a conversation to get a better understanding of what you’re looking to accomplish.

Again, this all depends on the platform(s) your currently using and and the processes you’re looking to automate.

The cost of implementing any solution is directly related to the complexity of it. As a result, we invite you to reach out and/or schedule time for a conversation so we can get a better understanding of what you’re trying to achieve.

ArgonDigital | Making Technology a Strategic Advantage