General
Ethics in Technology
Ethics and Compliance in Technology We are living through a pivotal moment in the evolution of business ethics and compliance in technology. With the growth
August 12, 2022
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Author: Geraldine Mongold
ECM
From Documentum to Document Management
The Evolution of Document Management I recently saw a picture posted on social media of stacks and stacks of tax returns awaiting manual processing at
August 11, 2022
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General
Data Diagramming – Discover What You Don’t Know
Creating a Business Data Diagram I found the exercise of creating a Data Flow Diagram for a block walk/canvass so interesting that I decided to
August 4, 2022
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General
Mind Mapping for Ethical Decision Making
As a follow-up to my previous article about creating an ethical framework for design and decision-making, I want to explore a public policy use case
August 4, 2022
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Ecommerce
It’s a Matter of Trust
The combination of pandemic and moving to a rural community has increased the amount of shopping I do online, but even before those events I
June 27, 2022
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Product Management
Better Meetings Make Happy People
In a recent blog post, we talked about reducing the overall number of meetings on employee calendars to improve productivity and job satisfaction. But some
June 20, 2022
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General
Customer Centered Design… What Is YOUR Why?
Effective Customer Centered Design is Driven by Understanding ‘Why’ The other day I was feeling pretty overwhelmed and stressed. Free-floating anxiety is such an unpleasant
June 10, 2022
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General
That Startup Life
I’ve read a lot of alarmist articles recently about the incredibly high rates of ecommerce business failures, mostly written by consultants. Chasing down the numbers
May 30, 2022
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Marketing Automation
Positive Vibes Only
Some years ago, I volunteered with an environmental non-profit organization. It wasn’t long before I was helping out with a couple of committees, one of
May 30, 2022
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Product Management
Exploring Decision Tables – A Tasty Use Case
I often find that the best way to explore or explain a visual model is to use a non-IT example. In fact, there are all
May 30, 2022
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Ecommerce
The Life and Death of a Hardware Store
Running a business is challenging, especially in today’s crowded and competitive market. You know you need to stand out from the crowd, acquire and keep
May 23, 2022
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Product Management
Make Better Decisions by Avoiding these Common Mistakes
Have you ever worked on a project that you felt was doomed to fail? Or maybe you worked on an initiative that felt frivolous or
May 23, 2022
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