Software that provides a centralized location for the management of an organization’s sales orders, regardless of their origin. An OMS is not only responsible for helping to fulfill orders from different channels but is also used to help coordinate inventory across those channels. This ensures that a customer in a store isn’t placing an order for a product that went out of stock from an order that was placed on a website. OMS solutions can be a key component to an omnichannel strategy as they’re the “glue” that connects the various technologies involved (at least from the perspective of order and inventory management).
