Author: Joyce Grapes

ArgonDigital - enterprise automation experts
General Articles

Context, Please

Imagine I told you “Go do 5125558679”. I bet you’d be a bit perplexed. On the other hand, if I told you “Please call Tom at 512-555-8679 and give him

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ArgonDigital - enterprise automation experts
General Articles

Productivity Tips

There’s a thread on the ArgonDigital Message Board, Stupid Analyst Tricks, in which people are sharing nifty little productivity tips. Check it out.

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ArgonDigital - enterprise automation experts
General Articles

Reminder: Use Active Voice

We’re all trying to write easily understood documents. Using active voice helps us achieve this. Jakob Nielsen did a great job of explaining the benefits of using active voice in

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ArgonDigital - enterprise automation experts
General Articles

Reminder—Handling Missed Commitments

I occasionally run across common situations and write a little reminder about dealing with them. Most of us have been in the situation of making a commitment and then not

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ArgonDigital - enterprise automation experts
General Articles

Reminder: Our Goal is to Produce Software

I’ve been in situations where I’ve seen process used, underutilized, misused, and abused all on the same project. The appropriate amount of process varies widely based on the needs of

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ArgonDigital - enterprise automation experts
General Articles

Observing Users Work

When gathering requirements, one useful technique is to observe users work, rather than to simply interview them. If a task is complex, it may be hard for users to remember

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ArgonDigital - enterprise automation experts
General Articles

A Hard Truth

A business owner and I were prioritizing requirements for a product release. Among them were the performance requirements. He did not want to give them high priority, fearing untold hours

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ArgonDigital - enterprise automation experts
General Articles

One More User for Use Cases, Continued

In an earlier post, I discussed a presentation I had attended by Richard Denney and mentioned that his book, Succeeding With Use Cases: Working Smart to Deliver Quality, was on

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ArgonDigital - enterprise automation experts
General Articles

Reminder: State the Obvious

Sometimes quick reminders are helpful, so here’s one: when writing requirements, state the obvious. Reasons: What is obvious to one person isn’t necessarily obvious to another. This can even hold

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ArgonDigital - enterprise automation experts
General Articles

Requirements are a Waste of Time

“Requirements are a waste of time.” I’ve had experience with people who have this attitude. ArgonDigital’s message board has threads in which people are asking “How do I convince others

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