Streamline Your Magento Order Entry Process

Allow your Customer Service Representatives to efficiently create orders outside of your Magento store!

What is the CSR Order Entry App?

The CSR (Customer Service Representative) Order Entry App allows you to optimize your Magento order entry process so your CSRs can focus on what’s most important – your customers! With the CSR Order Entry App, they can now work with all of your store’s data without having to step foot in the Magento admin. They can now utilize a fast, intuitive, cloud-hosted standalone application that eliminates the inefficiencies of having to work within the Magento admin.

Let's Be Honest, Entering Orders Within the Magento Admin is NOT Great

Too Many Steps and Too Many Page Reloads

There are a lot of steps as part of the order creation process within Magento. And with numerous steps comes a lot of different screens. As a result, it is a time consuming and cumbersome process between page loads.

Difficult to Retrieve and Utilize the Data Needed

Do you know every single item in your store by SKU? Do you know every single customer in you store by email address? Magento seems to expect that you do in order to apply a customer or product to a new order.

Entering Orders in the Magento Admin Often Takes 2-5 Minutes Each

In benchmarking - we found that it takes an e-commerce administrator 2-5 minutes on average to place an order in the Magento admin. For high volume clients taking in many orders over the phone or by other means offline, this is WAY too long!

The CSR Order Entry App Allows You to Streamline Your Magento Order Entry Process

Fewer Steps to Gather the Information You Need

We believe it shouldn't take 10 steps and 3 page reloads to complete an order. We've paid very close attention to making the process of gathering required information as simple as possible.

Fast and Intuitive Interface that Anyone Can Use

Time is valuable to you and your business. Don't get hung up on a slow or overly-complicated interface. Our user experience designers have tailored our application's interface to be intuitive and easy to use for anyone and everyone.

Your Catalog and Your Customer's Information, At Your Fingertips

It's your data, and it should be readily available when you need it. We use advanced search technology to make it easy to get access to the information in your Magento store. Find the data you need quickly and easily using search capabilities you've learned to expect from enterprise software.

The CSR Order Entry App is Accessible From Virtually Anywhere, at Any Time

Everything You Need... In the Cloud

Eliminate the stress of having yet another system to manage as part of your business’s ecosystem. Our application is hosted in the cloud, with a series of redundancies in place to make sure you can submit orders whenever you need to. Our standalone app is easily white-labeled and accessible at anytime, anywhere. As long as you have an internet connection and access to an active browser, it can be accessed from any device- Mobile, Tablet, Desktop, and everything in between.

Not interested in a cloud-based solution? Please contact us to discuss alternative on-prem options.

The CSR Order Entry App Allows You to Quickly Find the Info You Need

Relevant Information at Your Finger Tips

Search is so important. We live in a world where everyone Google’s everything. Utilizing search tools that you’re used to and have come to expect, such as auto-complete, suggested results, predictive search, typo tolerance, phonetic search, etc. makes using the CSR Order Entry app a breeze. Want to find a customer by their address or phone number? No problem! Want to find a product using information housed in a custom attribute? Our search will find it.

Spend less time hunting down your data!

Are You Interested in Simplifying How You Enter Orders Into Your Existing Magento Application?

Select the Magento implementation you're currently using to learn more...

Magento 2
Open Source

Magento 2
Commerce Edition

Magento 2
Commerce Cloud

Sign Up For Updates

Whoa there! Our order entry module isn't quite available to the public yet. If you're interested in updates as the module becomes available, please fill out this form and we can notify you when it is ready. If you'd like to learn more NOW about how we can provide your CSRs with a more efficient way to enter orders into your Magento store, please check the box and we'll schedule a time to chat!
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