We use a well established model for looking at the relationship between business requirements and the software requirements that are derived from them. Using the Requirements Object Model (ROM), we typically examine the business problem, the business objective, and the business strategy. We use these to derive a product concept and from there a set of features and qualities for the software. Generally, when people think about a business problem, they think in terms of something that is not driven by IT.
Using Agile Principles in Workflow Automation Organizations that implement workflow automation solutions typically attempt to automate the entire end-to-end workflow in one big deployment. This