As a product manager, I have a large bag of tools at my disposal for my various projects. Recently, I’ve started to focus more on Enterprise Content Management (ECM) projects. […]
Category: Product Management
Introduction to Customer Journey Maps
When you hear the words “Customer Journey Map,” what comes to mind? If you’re like many of us you probably think “that sounds important, someone should get right on that,” […]
Select the Right EHR Vendor
Selecting the right Electronic Health Record (EHR vendor) can be tough. In addition to defining software requirements, you must also consider government regulations, costs, and certifications. Where to begin? We […]
Agile Software Development and Chickens
I had a plan for my long weekend. I’ve recently bought a small farm, and there’s a lot of work to be done clearing out the barn and organizing my […]
Why are Business Objectives Model(s) SO HARD?
Why is it so hard to develop a high-quality business objectives model? The Business Objectives Model (BOM) is one of the most powerful visual models that we use on our […]
Cultivating Agile Data Analytics Flow
Traditionally, users seeking “data analytics” would ask for huge tables of data with as many columns as would fit in a view. With Excel as one of their favorite tools, […]
Anti-Racist UX Design
In the midst of current events, I’ve observed some of my friends trying to be more racially inclusive and aware on social media and in their work. Occasionally their efforts […]
Growing your Customer Base with Persona Flows
Imagine you own a clothing store and are trying to drive traffic to your website through ads. After a month or two, your website is getting more hits and you’re […]
7 Reasons Visual Requirements Models Save Time and Increase Project Success
For those who are new to the idea of using models for requirements elicitation and analysis, it’s a common misconception to think: “I don’t have time to create models.” There’s […]
Diverse UX Design
I was filling out an online legal form for a real estate transaction the other day and was requested to specify my gender. The only two choices offered were “male” […]
The Benefits of Visual Models in a Virtual World
Welcome to the post-text future, a world where visuals are the common language. Movies, Netflix, social media, selfies — this is the visual era, where what we are is what […]
Essential
Nowadays we’re hearing a lot about essential workers and essential jobs. Non-essential workers are either furloughed and filing for unemployment or, like us in the tech sector, working from home […]